Frequently Asked Questions
You've got questions, we've got answers
-
Renting a bike is easy! You can reserve online or visit us in-store. Just bring a valid passport, complete your payment, and you're ready to ride!
-
We recommend booking ahead to ensure availability, especially during peak season, but walk-ins are welcome if bikes are available.
-
Every rental comes with a helmet and lock at no extra cost. Additional accessories, such as action cam mounts and phone mounts available for a fee.
-
Yes! If you’d like to extend your rental, just let us know before your return time, and we’ll adjust your booking based on availability.
-
Late returns may incur an additional charge. If you think you'll be late, contact us as soon as possible to discuss your options.
-
We provide basic roadside assistance within My An and Son Tra. If you’re outside the area, we’ll guide you to the nearest bike shop or help arrange support.
-
Bikes can be picked up and returned at our shop location:
-
Yes! We offer bike delivery and pick-up for an additional fee. Contact us to arrange details.
-
Currently, we have only one location, however, one-way rentals may be possible depending on availability. Contact us in advance to discuss options.